How We Ship Joe’s KC Bar-B-Que

Joe’s Kansas City Bar-B-Que ships all meats and side dishes fully cooked, vacuum sealed, and packed in insulated coolers with frozen gel packs and/or dry ice.

• Products should arrive partially frozen or refrigerator-cold. If your order contains dry ice, it will likely have evaporated upon delivery — this is normal.
• Upon arrival, refrigerate for use within 7 days or freeze for up to 9 months.
• Reheating instructions are included; full thawing may take 24–48 hours.
• It is safe to refreeze items as long as they arrive cold and are frozen again within 48 hours.
• Shipped orders have a cart minimum of $99.99.

• Fulfillment occurs Monday–Friday. Orders after 11:30 AM CST ship the next business day.
• Residential deliveries: Tuesday–Saturday. Commercial: Tuesday–Friday.
• Orders placed late in the week or weekends may ship the following week.
• We operate four U.S.-based warehouses, replenished from our Kansas City USDA facility.

• Standard Ground shipping typically delivers in 1–3 business days. Sundays excluded.
• Driver release: Packages are left at the door; no signature required.
• Hawaii and Alaska require next-day air shipping.
• You’ll receive tracking updates after shipment. Contact us directly if delayed.

• We ship only to valid street addresses. P.O. Boxes are not accepted.
• Joe’s KC Bar-B-Que is not responsible for incorrect or incomplete addresses.

• Gift shipments: double-check recipient address accuracy.
• Ensure someone is available to receive the package.
• For events, order at least one week in advance; products can stay frozen or chilled safely.