Guarantee
We stand by the quality and integrity of our products and our service. If you are not completely satisfied with your order we will make it right.
Did you receive the product you expected? If we sent you the wrong item, or if there was a problem with your order, we’ll make it right.
If there is a problem with your order, contact us within 30 days after you have received your original order. Email us at info@sendjoeskcbbq.com anytime. Or give us a call at 844-JOES-BBQ. Our office hours are (CST) 9:00 a.m. to 5:00 p.m.