Shipping and Delivery Information
Joe's Kansas City Bar-B-Que ships its meats and side dishes fully cooked, in vacuum sealed packages, packed in insulated coolers with dry ice. Dry ice evaporates during shipping, so there should be minimal to no dry ice left in the container upon arrival. When it is delivered, the products need to go into either the fridge to thaw for consumption within 7 days or into the freezer for up to 9 months.
Reheating instructions for all meats and side dishes will be included in each shipment. Keep in mind that our products take anywhere from 24-48 hours to completely thaw for reheating.
If transit time falls late in the week or on a weekend, packages will ship the following week. Shipping rates are calculated per geographic region. Ground shipping is an estimated delivery date, typically in one to five days from initial order - excluding weekends. All orders are shipped "driver release," which means packages will be delivered to the recipient address with no signature required. Packages can be left at any exterior door.
Joe's Kansas City Bar-B-Que is not responsible for incorrect or incomplete shipping addresses. Be sure to double check addresses.
Inclement weather and other unforeseen circumstances can cause shipments to be delayed. Joe's Kansas City Bar-B-Que is not responsible for shipment delays caused by adverse or unpredictable weather conditions.
For gift shipments, please double check the recipient's address and make sure the recipient is available for delivery.
We will only ship to actual street addresses. Shipments will not be made to P.O. boxes.
We only ship via ground to locations in the continental United States. Hawaii and Alaska must use expedited, next day delivery.