The Best Barbecue in Kansas City, the Barbecue Capital of the World

Office Manager Job Posting

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General Summary Description:
The Office Manager serves as the point person for the administrative side of the restaurant requiring excellent time management skills and ability to multitask in a fast paced environment and prioritize their work. Attention to detail and excellent problem-solving skills are very important in handling the cash flow throughout the restaurant, processing payroll, maintaining all employee files, and auditing and recording reports. Excellent written and verbal communication skills are required in their dealings with customer complaints as well as reporting to management. The office manager serves as the general support to all employees, management and vendors.

  • Handle procurement of supplies and manage vendor accounts
  • Organize and maintain personnel files
  • Update and maintain current employee and vendor contact lists
  • File all invoices
  • Maintain confidentiality in all aspects of employee and restaurant information
  • Maintain and process company payroll
  • Audit and maintain all restaurant files, including but not limited to policy and procedure documents, new hire procedures, and equipment manuals and warranties
  • Must have working knowledge of point of sale system, maintaining up-to-date information at all times
  • Maintain up-to-date accident procedure protocols and instructions
  • Assist with processing guest and employee accidents
  • Audit, document and distribute tips
  • Audit company's purchases by reconciliation of receipts
  • Track employee vacation and benefit eligibility
  • Assist with benefits administration (medical, dental, vision, 401K)
  • Respond to unemployment cases, garnishment requests, and verification of employment
  • Audit and prepare cash drawers, change orders, and deposits
  • Distribute reports including sales, labor, shortages/overages, and any other reports requested
  • Analyze scheduled labor hours compared to actual hours worked by each employee daily
  • Maintain accurate attendance documentation
  • Assist with resolution of customer complaints and disputes
  • Keep management informed of daily personnel and customer problems
  • Provide historic reference through upkeep of office systems that are in place
  • Perform other duties as assigned
Minimum Qualifications:
High School diploma and 2 years office experience or equivalent combination of education and experience required. Some college and 2 years' office management experience preferred.

  • Valid driver's license and insurance
Special Requirements/Skills:
  • Ability to multitask and prioritize in a fast-paced environment
  • Professional appearance and behavior
  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Attention to detail and problem-solving skills
  • Knowledge of office management systems and procedures
  • Proficient with Microsoft Word, Excel and Outlook
  • Strong time management and organizational skills
  • Sound judgment and decision-making abilities
  • High level of confidentiality and discretion
  • Ability to work well under times of intense pressure
  • Exemplary teamwork and communication skills
  • Excellent organizational and multitasking skills
  • Ability to get along with others and communicate effectively with employees at all levels of the organization 
Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. Reasonable accommodation will be provided to qualified individuals with disabilities. The employer has the right to revise this job description at any time. The job description is not to be construed as a contract for employment.


If you're interested in applying for our Office Manager position, fill out our online application.